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Author Topic: Phone Service Woes, *rant*  (Read 951 times)
Mischief Mistress
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« Reply #30 on: May 16, 2008, 05:12:58 PM »

Because by doing that it will take probably more then a week to send it to motorola and have it reset to have regular service. Then I will be a week without a phone. You can't flash a phone again unless it's been reset to normal. Also, this phone doesn't have a warranty. I bought it used. For 250 I got a phone and the charger. I now pay 60 a month with cricket, no warranty and most of my features are cut out. If I get my money back I will go down to verizon, buy the phone brand new, with a warranty and all my features plus VCast and internet for the same charge of 60 bucks a month. I do only get 450 minutes but I rarely ever talk on the phone as it is. I mostly text and do internet. So I'd get the phone in better condition, warranty, a phone case, all my features and it will in total cost me $180 dollars up front with a 50$ mail in rebate. so 130$ it will cost me in the end. I would have done this at first but I didn't have a cosigner but now I do. Does that make sense?
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« Reply #31 on: May 16, 2008, 05:32:07 PM »

How long have you had the phone?  Some stores only keep a day or two's worth of video, if nothing happens.  A week, at most, and then they record over what's been recorded before.  So, I wouldn't be relying on the video...
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« Reply #32 on: May 16, 2008, 05:42:17 PM »

It's been three days. And since he hung up on me when I stupidly mentioned the video, and he's the owner of the store I'd be willing to bet he disposed of it. I'm going down there on sunday to try and get my money, if not, craigslist will work!
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« Reply #33 on: May 16, 2008, 06:54:40 PM »

It makes me giggle to hear you worry about not having a phone for a week. I can't even remember the last time I actually charged my phone and took it with me somewhere. I'd guess the last time was in March when I went to Seattle.
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Mischief Mistress
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« Reply #34 on: May 16, 2008, 07:44:13 PM »

I know right? Well last weekend or the weekened before I went to Port Hueneme for nearly 4 days and I didn't have service. Surprrisingly I didn't care too much! It wasn't that bad, maybe it's because I still had my phone with me, but without it I just have nothing to fiddle with and it feels weird! I'm too attatched!
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« Reply #35 on: May 16, 2008, 08:13:16 PM »

AT&T sucks around these parts.  I will NEVER go to Verizon as their company is a bunch of flipping hiring idiots.  Sprint is horrid.  I finally settled on Alltel and I really for the most part like them.  I do drop calls occassionally when I am out at my house but I also live out in the middle of no where inside a building with concrete walls.  I can't expect too much.

Story on Verizon.  Verizon builds a huge call center here in Lincoln. My mom who has been doing customer service for 30+ years goes out there to see if she can get hired on.  Verizon is hiring over 300 employees or something like that.  They turn her down for the job but can't tell her why they turned her down.  Then one of her co workers at her current job shows up for work one day to put in her 2 weeks.  She got hired at Verizon.  Problem is...This co worker has only been doing customer service for a year and REALLY REALLY sucks at it.  She hung up on a customer one day.  And has been known to have an attitude with customers.  WTF?  Yep I won't ever use a verizon product.

Staci
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« Reply #36 on: May 17, 2008, 12:42:00 AM »

Wow, I'm in So Cal and haven't even heard of some of these companies!  And I guess company loyalty depends on one's experience.  I have used Sprint for about 6 years now, and absolutely love it; never a dropped call, great customer service, awesome phones, etc.  Most of my family and friends are Sprint users as well.  I hope you are able to resolve the issue to your satisfaction, Mischief Mistress!
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« Reply #37 on: May 18, 2008, 12:10:58 AM »

I've been with verizon for two years and my biggest complaint is that you get specific times to get discounts on phones... you can't just use it whenever you want to... It seems when ever my discount comes out NOTHING is offered and i get stuck with some crappy phone that sucks and doesn't let me do anything -.- I'm more into the games, text video and pic part than just chatting away on the phone.
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« Reply #38 on: May 18, 2008, 01:01:43 AM »

I have been with sprint for a really long time.  Actually my dad and i are on the same plan and we share the bill (he talks more then me but he pays most of it).  Sprint works REALLY well here so a lot of people have it.  T Mobile is probably the next best around here.  I have had t mobile in the past and they have worked really well.  Actually the phone I had I drenched twice in water and it never fried.  I still have it tucked in a box somewhere.  Anyway I wish sprint would get some kind of sidekick.  I REALLY want a sidekick but I don't want to leave sprint.  They have the rumor now but really that's not my kind of phone I guess.


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« Reply #39 on: May 19, 2008, 05:12:17 AM »

  amazing how much cell phones and service cost!

i have T-mobile. I have had them since 2001. i go through about 3 phones a year. usually i drop them or the dogs chew on them or well, hey i work at an animal shelter, things get broken quite easily around the workplace.  so i always go for the free or inexpensive phones. service is great. i even brought them a mangled chewed up cell phone which they replaced on the spot for no charge. as long as you have a contract or agree to extend your contract for a year if your contract is due to expire, there are no headaches. they have a great warranty and i've never had a problem with billing. and i've never spent much money on my bill or my phone.
money is tight, and i admit, i don't spend a lot of money on technical toys. i spend a lot of money on my "kids" (my animals). to spend $100 or so on a cell phone is outrageous to me. but thats me.
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« Reply #40 on: May 19, 2008, 06:02:10 AM »

This year I splurged on a phone, I got the waterproof military version phone that Verizon plans have.  With my job and well my ability to drop phones into water, expose them to fire etc... I figured it was the best bet for me.  So far it has been great.  It pretty much has no bells or whistles and the picture quality sucks, but that really doesn't matter since I can't get the pics off the camera without buying expensive attachment pieces which I refuse to do.  I spent the money on the phones ability to withstand my life Smiley 
What's not to love about a phone that works underwater and doubles as a hammer?
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« Reply #41 on: May 19, 2008, 10:01:10 AM »

Lmbswimmer, you can send your pictures to your email!  Wink  Somehow, too, you can retrieve them from online picture account, but I totally forget how that's done.  I think they're automatically there, though, which is pretty scary, if you think about it.  One of my friends found this out the hard way.   Lips Sealed
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« Reply #42 on: May 19, 2008, 12:16:56 PM »

You can only e-mail pics if you have net access on your phone.
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« Reply #43 on: May 19, 2008, 12:21:44 PM »

Net access?  No.  It's sent via a Txt msg.  Wink  I don't have VCAST on my phone.
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« Reply #44 on: May 19, 2008, 12:59:23 PM »

I don't have text messaging service, so text messages are $.99 each and I can't justify that added to my bill for crappy quality pics Smiley 
Though, I have in the past used the phone as a back-up when I have run out of room on my camera for my job (before we were issued digital cameras last year).  Thankfully I have never needed those pics for court so I haven't had to pay to send them to my computer.
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« Reply #45 on: May 19, 2008, 01:46:38 PM »

Net access?  No.  It's sent via a Txt msg.  Wink  I don't have VCAST on my phone.

See, I've got text ability (and use it Smiley ) - but I can't send piccies because I don't have internet.
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« Reply #46 on: May 19, 2008, 02:09:01 PM »

SGB, I guess it depends on your service provider.  With Verizon, txt msgs and photos are the same thing, and are sent via txt.   Since I've never known anything other, I didn't realize that other carriers aren't the same.  Too bad for you!

And no, I wouldn't want to pay $.99 each either!  I have 250 txt/photo msgs per month for $5.  My daughter has 500/month for $10, and unlimited msgs within Verizon.
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« Reply #47 on: May 19, 2008, 03:35:15 PM »

SGB, I guess it depends on your service provider.  With Verizon, txt msgs and photos are the same thing, and are sent via txt.   Since I've never known anything other, I didn't realize that other carriers aren't the same.  Too bad for you!

And no, I wouldn't want to pay $.99 each either!  I have 250 txt/photo msgs per month for $5.  My daughter has 500/month for $10, and unlimited msgs within Verizon.

Wow -- didn't know they could be THAT expensive without a plan.  I thought it was about 25-cents to send pix.  I think Verizon's method is the norm -- pictures are sent like text messages and charged like text messages.  I know people with Cingular/AT&T and Sprint and that's the way it works.  I did have a sprint phone before that simply was not capable of sending/receiving picture messages.  If someone sent me a picture message, it came as a text message with a web link.  Which was not helpful because that phone was not web-capable either.  But those were limitations of my specific phone, not Sprint.

When we got Verizon, we got the family plan with unlimited messaging.  We did that because I get a corporate discount off the monthly  plan, but not text/data packages. Since the messaging is built-in to the plan, I get my discount off the whole thing.   So it cost about the same per month to have unlimited messaging built into the plan as it would have to buy a cheaper plan and add the message bundles to each line.  And it applies to all lines on the plan, so if we ever get a phone for our son, that will have unlimited messaging as well.  Although the reality is we'd probably be fine with the cheapest message bundle on each line since 90% of our texting is between each other.

And Lmbswimmer -- hubby got the same phone.  He has been forbidden to test out its claims.  He's had a few technical issues with it and since they upgraded the software he occasionally gets an error that is only fixed by removing the battery.
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« Reply #48 on: May 19, 2008, 03:41:42 PM »

Net access?  No.  It's sent via a Txt msg.  Wink  I don't have VCAST on my phone.

See, I've got text ability (and use it Smiley ) - but I can't send piccies because I don't have internet.

Do you have the actual texting plan?  Or are you doing pay by the text?  You use US Cell?  With Alltel pics are part of the texting plan as are vids.  Trust me.  BIL sends a crap load.  I believe his last count on the bill last month was 5000 outgoing text/pics/vids and 5000 incoming.  I double checked with Alltel to make sure that sending pics was just like a text and they told me it was.

Staci
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« Reply #49 on: May 19, 2008, 04:07:50 PM »

And Lmbswimmer -- hubby got the same phone.  He has been forbidden to test out its claims.  He's had a few technical issues with it and since they upgraded the software he occasionally gets an error that is only fixed by removing the battery.

I wish I had forbidden my hubby from testing his "military" phone. I got home two days after he had gotten it and it was sitting at the bottom of the fish tank. I was not amused (well maybe a little, but he will never know that). It did survive. It didn't how ever survive being slammed in the car door and ran over. Apparently it's indestructibility is limited if it is open. Now hubby is using an really old phone that doesn't have a battery cover and shuts off randomly. Every time he complains I remind him that it was his idea not to get insurance since the phone was "indestructible."
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« Reply #50 on: May 19, 2008, 05:26:32 PM »

Net access?  No.  It's sent via a Txt msg.  Wink  I don't have VCAST on my phone.

See, I've got text ability (and use it Smiley ) - but I can't send piccies because I don't have internet.

Do you have the actual texting plan?  Or are you doing pay by the text?  You use US Cell?  With Alltel pics are part of the texting plan as are vids.  Trust me.  BIL sends a crap load.  I believe his last count on the bill last month was 5000 outgoing text/pics/vids and 5000 incoming.  I double checked with Alltel to make sure that sending pics was just like a text and they told me it was.

Staci

Sprint was/is goofy that way too.  I can send a bazillion pic messages without a fee. Send one little plain old text message and it costs 5 or 10c.

The next stupider thing is hubbys blackberry just wont send a pic message and text costs $. So he has to email his pics out of his phone. great idea until you want to send it to someone who doesnt happen to be at their email at the moment  Angry 
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« Reply #51 on: May 19, 2008, 05:29:17 PM »

The phone states that it has to be closed to "survive".  However, there are some neat videos online showing the phone on speaker and working in water.  I have been tempted, but I have not purposefully done stupid things to the phone - yet...  Now, I am sure over the next year it will be tested to the extreme and I will get a lot of answers from accidental misuse.  

We also have a family plan, actually my parents in VT have the plan and added us to it, and we even get to have ME numbers which is cool.  We pay half the bill every month.  The reason why texting is so expensive is also because my dad has a special rate through his work for family plans and texting is not an option, so when/if they get sent they are expensive.  On occasion I will send a text message, but only to my friend Kurt since he is deaf and can't hear the phone Smiley

I do really like this phone so far, sure is heavy enough - probably can double as a weapon if needed Smiley The stop watch and the flashlight are the only "cool" features on the phone.  I may splurge one of these days and download a game or two for those boring wait times that occur.
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« Reply #52 on: May 19, 2008, 11:33:57 PM »

Are there limitations on the waranty on those "indestructible" phones?  I mean I think the manufacturer would hate to replace phones because of people doing stupid things to them.